WE ARE A BUSINESS
With 20 years of Business experience and more than 32 years of Industry experience, Pioneer Elevator is humble but proud of its success. We are a business providing services on Elevator, Escalator, Travelator, Hoists & Dumbwaiter to various commercial, Residential, industrial, retail, education & aged care buildings. Every customer that engages us are offered the following:
Pioneer Elevator Pty Ltd is committed in providing the best service in the industry and we can guarantee it as 90% of our new customers are referred to us by our existing customers.
Contact our customer service team for any enquiries regarding your equipment.
Pioneer Elevator is able to deliver exceptional, sustainable and technologically advanced engineering and service solutions for the equipment for our customers. Pioneer Elevator technicians specialise on all major brands and equipment types. Our technicians are equipped with company car, communication systems, spare part for efficient service & minimal down time of equipment.
Pioneer Elevator can create
solutions for every passenger in every building to keep them moving. Our products are energy efficient & helps in improving the traffic flow. We can provide customised solutions, products & service to our clients. We have solutions for equipment’s in Retail, Commercial, Residential, hospitality & Aged care centres. We make sure People & goods flow smoothly, efficiently & safely.
We offer our customers tailor made contracts to suit the needs of the customer, Our services have full transparency unlike the big multinational companies. We provide customised after sales and service solutions that are fast and reliable, with a safety record that is second-to-none. We provide our customer Annual safety testing & documentation. We use Non-Proprietary products, so our customers have the freedom to choose their own service providers and not rely only on the manufacturers.
Pioneer care operates 24/7, All our customers can access our 24/7 customer support. Our preventative maintenance programs are designed to increase reliability and improve performance, whilst extending the operational life of your asset.
We might not be the cheapest in the market but can guarantee our services to be reliable & efficient. We use the highest quality original manufacturer spare parts to support your assets. We source our spare parts globally to give our customers the most competitive price.
Want to start a new project, Give us a call
Heather Hull Manager
Very professional, courteous , polite lift technicians who are passionate about what they does, and advancing best practice in Lift and escalators industry. I would certainly recommend Pioneer elevators and their team !! Great customer service and very easy to deal with
David Williams Manager
We are very pleased when the technician from Pioneer Elevator came to fix the lift in our apartment building. After placing the call , customer service contacted us that technician will be onsite within 30 minutes. They investigated the problem properly and fixed it with no fuss. Would highly recommend. Excellent service all the way
Dan and the service team are awesome!!! Tech visited us on the 16th of June 2020 to fix our lift. His service was excellent and he went over and beyond. And he also assured us that the team would always be on standby to help us, if we ever required help. Well Done Dan and team
Brian Cvoro Facility Manager
As a building manager of many different sites over my years I have used the services of many 'Big brand named ' companies and can easily recommend Pioneer Lifts as the best company I have had to deal with. Unfortunately some of the big named companies lock you with lift components and you are sometimes forced to stay with them but I would easily replace them all for Pioneer Lifts if I had the chance.