Email Us

Support Round the Clock

24/7 Support

Give us a call

1300 880 940

Email Us


Monday - Friday

09.00am - 05.00pm

Give us a call

1300 880 940

Quality Policy


Mission Statement

Our values are simple. Pioneer Elevator Pty Ltd strives to offer excellent and affordable service. It is our goal to employ competent, caring, and well-trained individuals who are responsive to the needs of our customers we serve. Each staff member meets the Department of Fair-Trading requirements for the services they provide. All our services are compliant as per Lift Code AS1735.1/EN 81.

Leadership Commitment

We are committed to operating and maintaining a documented quality management system designed to meet the requirements of ISO 9001:2015.

We have established quality objectives, aligned to the strategic direction of the business, to plan, implement and measure the effectiveness of the quality system and ensure continuous improvement.

To implement this policy we have focused on the context and strategic direction of the business with particular reference to consistently meeting our customers’ requirements and applicable requirements.

Leadership is committed to encouraging and promoting risk-based thinking among workers and stakeholders. The quality management system will provide mechanisms for detecting system shortfalls and for stimulating process improvements.

We will adopt procedures and disciplines to ensure that the system is effectively implemented by undertaking relevant skills training and conducting appropriate quality awareness training.

We are committed to complying with the requirements of ISO 9001:2015. This policy is communicated throughout the organisation, available to internal and external stakeholders and regularly reviewed for continued suitability.


Authorized by: MR. D. RUGHOOBER
Title               : MANAGING DIRECTOR
Dated             : 05 JANUARY 2023
Review Date  : 05 JANUARY 2024